Terms of Use

1. General Provisions

1.1. These Terms of Use (hereinafter referred to as the “Agreement”) govern the conditions for using the online platform Happia.Life (hereinafter referred to as the “Platform”), located at https://happia.life, as well as all its subdomains.

1.2. The owner and operator of the Platform is Margarita Martyn, registered in Germany as a sole entrepreneur (Kleinunternehmer) in accordance with §19 UStG.

1.3. By using the Platform, the User fully and unconditionally agrees to this Agreement. If you do not agree with any of its provisions, please discontinue use of the Platform.

1.4. This Agreement operates in conjunction with the Privacy Policy, Content Policy, and Payment & Refund Policy, which are integral parts of this document.

1.5. The Platform reserves the right to amend this Agreement. Users will be informed of any changes via the Platform or by email. Continued use of the Platform after publication of updates constitutes acceptance of those changes.

2. Age and Registration

2.1. The Platform may only be used by individuals who have reached the legal age of consent for entering into binding agreements in their country of residence. In Germany, the minimum age for using the Platform is 16 years.

2.2. Registration on the Platform is carried out by creating a profile using a valid email address. The User agrees to provide accurate information during registration and to keep it up to date.

2.3. Each individual (natural person) may create only one personal profile. To represent an organization, a professional activity, or a project, the User must create a corresponding channel within the Platform.

2.4. The Platform reserves the right to suspend or permanently block access to an account if the provided information is found to be false, unlawful, or in violation of the Platform’s rules.

3. Account Types and Access to Features

3.1. Upon registration, each User receives a personal profile, which enables them to manage their activity on the Platform, create channels, publish content, and interact with other users.

3.2. The Platform supports the following types of channels:

• Private Channel – for users who do not offer professional services. Allows sharing information, posting articles, and engaging with others.
• Professional Channel – for mental health specialists (e.g., psychotherapists, coaches, heilpraktiker, etc.). Enables promotion of professional services, publication of expert content, and completion of an extended professional profile.
• Business Channel – for organizations such as clinics, educational institutions, therapeutic centers, or associations of professionals.
• Legal & Administrative Expert Channel – for professionals from related fields: lawyers, accountants, insurance and tax advisors, real estate and migration consultants. These channels allow experts to offer advisory services and share relevant professional information with the Platform’s audience.

3.3. Certain features, such as publishing events, accessing business tools, or posting specific content, are only available to Users with an active subscription in accordance with the selected plan.

3.4. Users may create both public and private channels. Access to private channels and their content is granted only with the channel owner’s permission and/or through a separate subscription agreement made directly between the channel owner and their subscriber.

3.5. The Platform is not a party to any agreements between Users and bears no responsibility for the terms of subscriptions to private channels established outside the Platform.

4. Paid Features and Subscription

4.1. Some features of the Platform are available only with an active subscription. Information about the pricing, duration, and content of subscription plans is available on the Pricing page.

4.2. Subscriptions are available on a monthly or yearly basis and renew automatically unless the User disables auto-renewal in advance.

4.3. The User has the right to cancel the subscription within 14 calendar days of purchase (right of withdrawal). To do so, the User may: – send an email to the support service; – use the designated form on the website; – click the “Cancel Subscription” button in their account settings.

4.4. The User may cancel subscription renewal at any time. In this case, access to paid features will remain active until the end of the current billing period.

4.5. Payments are processed through third-party payment providers (e.g., Stripe or PayPal). The Platform does not store any User payment data.

4.6. In addition to subscriptions, the Platform may offer other paid services, such as: – display of banner advertisements; – promotion of a channel or event in search results and on catalog pages; – access to private events and channels organized by the Platform (e.g., webinars, offline meetups, community formats); – participation in offline events organized by the Platform, with discounts or free admission available to subscribers.

4.7. The Platform also allows Users to make voluntary donations (tips) to support the project via available payment methods.

4.8. Subscriptions to private channels created by individual Users are arranged directly between the subscriber and the channel owner and are not governed by this Agreement.

5. User-Generated Content

5.1. Registered Users may create and publish content on the Platform, including: – information in their profile,
– channel descriptions and materials,
– articles and comments,
– event announcements,
– media files (images, videos, links, etc.).

5.2. The User is fully responsible for all content they publish on the Platform, including its legality and compliance with the Platform’s rules and applicable laws.

5.3. Content that violates EU or German law, or the Platform’s internal rules, may be hidden, edited, or removed at the discretion of moderators, in response to complaints, or at the request of authorized authorities.

5.4. The Platform provides a reporting tool (“Report” button) that allows Users to notify the administration about content violations.

5.5. The Platform reserves the right to remove or block any content without prior notice if it includes: – discrimination, threats, aggression, or promotion of violence;
– insults, spam, or unauthorized advertising;
– discussion of topics prohibited by Platform rules (e.g., politics, religion, conspiracy theories);
– content that infringes copyright or third-party rights.

5.6. Content published by Users does not represent the views of the Platform and should not be interpreted as a recommendation, guarantee, or professional advice from the Platform.

6. Liability of the Parties

6.1. The User is solely responsible for all actions performed through their account on the Platform, as well as for the accuracy and legality of the information they provide.

6.2. The Platform is not liable for: – the actions or behavior of other Users, including inappropriate communication, false information, or rights violations;
– any loss resulting from interactions between Users, including service purchases or event participation;
– technical issues, delays, or inability to access the Platform due to external factors or third-party actions.

6.3. The Platform does not verify or guarantee the qualifications, professionalism, or reliability of Users identifying themselves as specialists. It is not a party to any agreements made between Users.

6.4. The User agrees to use the Platform in good faith, refrain from any actions that may disrupt its operation or harm other Users, and comply with the rules set forth in this Agreement and related documents.

6.5. In the event of a violation of this Agreement or applicable law, the Platform reserves the right to restrict access to certain features, temporarily suspend, or permanently delete the User’s account without prior notice.

7. Complaints, Moderation, and Blocking

7.1. All Users may report content that violates the Platform’s rules or applicable law using the built-in “Report” button.

7.2. The Platform’s administration reviews complaints as they are received and may take the following actions: – hide or delete the reported content;
– issue a warning to the User;
– temporarily or permanently block the User’s profile, channel, or event.

7.3. Content that infringes upon the rights of third parties, including copyright and related rights, will be removed upon valid request from the rights holder or a competent authority, without prior notice to the User.

7.4. Content that violates the Platform’s internal rules (including but not limited to bans on discussing politics, religion, or discriminatory topics) may also be removed, even if it does not formally breach the law.

7.5. Repeated violations, spam, insults, aggressive behavior, unauthorized advertising, or abuse of Platform functionality may lead to access restrictions or account deletion.

7.6. In case of dispute or misunderstanding, the User may contact the Platform’s support team using the contact details provided on the “Contact” page.

8. Subscription Cancellation and Account Deletion

8.1. The User may cancel their subscription renewal at any time using one of the following methods:
– by clicking the “Cancel Subscription” button in their account settings;
– by filling out the cancellation form on the website;
– by sending an email to the Platform’s support team.

8.2. After cancellation, access to paid features remains active until the end of the current billing period. Refunds for unused time are not provided, except where required by applicable law.

8.3. The User may request account deletion at any time. Deletion can be performed via the Platform interface or by contacting the support team.

8.4. Upon deletion, all personal data will be erased or anonymized within a reasonable period, except for information the Platform is legally required to retain (e.g., payment transaction data).

8.5. The Platform reserves the right, in exceptional cases, to suspend or delete a User account without request if the User repeatedly violates this Agreement or applicable law.

9. Miscellaneous

9.1. This Agreement is governed by the laws of the Federal Republic of Germany. Any disputes or disagreements arising from the use of the Platform shall be resolved in accordance with these laws.

9.2. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9.3. The User agrees that all official notifications from the Platform may be sent to the email address provided during registration or published within the Platform interface.

9.4. All documents referenced in this Agreement (Privacy Policy, Content Policy, Payment & Refund Policy, etc.) are considered integral parts of this Agreement.

9.5. The Platform administration welcomes constructive feedback and suggestions from Users aimed at improving the quality of service and user experience.